Asia-Pacific Journal of Oncology Nursing

ORIGINAL ARTICLE
Year
: 2021  |  Volume : 8  |  Issue : 1  |  Page : 25--32

An Assessment of Health Information Resource Center and Supportive Program Needs


Gek Phin Chua1, Quan Sing Ng2 
1 Cancer Education and Information Service (Research and Data), National Cancer Centre Singapore, Singapore
2 Division of Medical Oncology, National Cancer Centre Singapore, Singapore

Correspondence Address:
MN, RN Gek Phin Chua
Cancer Education and Information Service (Research and Data), National Cancer Centre Singapore
Singapore

Objective: No practical method or assessment tool for identifying patients' and their families' health information resource needs in a resource center exists. We sought to assess the health information and resource preferences of patients and their families to guide the planning of a health information resource center (HIRC). Methods: A needs assessment was conducted using convenience sample of patients and families drawn from the National Cancer Centre in Singapore. A survey was conducted to gather data from April 23, 2018, to May 11, 2018, at the Specialist Oncology Clinics (SOCs) and the Ambulatory Treatment Unit. Results: A total of 778 surveys were analyzed, and the majority of the respondents were Chinese (79.8%). There were 449 (57.7%) patients and 317 (40.7%) family members. Among the 778 respondents, the overall top item chosen for facilities, resources, and equipment were a quiet and comfortable area for reading and reflection (77.2%), information about education and support services offered by the center (71.6%), and computers with internet access (63.6%), respectively. The overall top three services needed in the resource center were advice on useful resources (70.6%); announcements on newly received materials, programs, and support services (64.8%); and resource personnel to assist with identifying materials/navigating through resources (53.2%). Written education pamphlets/brochures were rated as the most useful material (74.6%), followed by consumer health books (74.2%) and newsletter (59.6%). The top overall three supportive programs required were nutrition talks and cooking demonstrations (76.7%), counseling (individual, couples, family, and bereavement) (74.3%), and exercise (e.g., Tai Chi, yoga) (68.5%). Conclusions: The findings obtained from this assessment provide guidance to the development of a user-friendly, patient- and family-centric HIRC.


How to cite this article:
Chua GP, Ng QS. An Assessment of Health Information Resource Center and Supportive Program Needs.Asia Pac J Oncol Nurs 2021;8:25-32


How to cite this URL:
Chua GP, Ng QS. An Assessment of Health Information Resource Center and Supportive Program Needs. Asia Pac J Oncol Nurs [serial online] 2021 [cited 2020 Nov 30 ];8:25-32
Available from: https://www.apjon.org/article.asp?issn=2347-5625;year=2021;volume=8;issue=1;spage=25;epage=32;aulast=Chua;type=0